Refund policy

Returns

Changed your mind? You have 30 days from delivery to return any unworn piece for a full refund or exchange. The item must be in its original condition, with all certificates and original packaging.

To start a return, email us at info@varitsajewellers.com with your order number. We'll send you a prepaid, insured return shipping label — return shipping is on us.

Once your return arrives and passes inspection, we'll refund your original payment method within 5 business days and email you to confirm.

Our lifetime craftsmanship warranty

Every Varitsa piece is handmade and inspected before it ships. If a manufacturing defect ever appears — a loose stone, a broken prong, a faulty clasp — we'll repair or replace it free, for life. Just email us a photo and we'll arrange it.

This covers our craftsmanship, not normal wear, accidental damage, or loss.

Complimentary resizing

Rings can be resized once, free of charge, within 60 days of purchase. Email us to arrange it.

Final sale

Custom-designed and engraved pieces are made just for you and are final sale.

Return address

Varitsa Jewellers
Suite 212, 1280 Steeles Ave E
Milton, ON

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